Shipping policy
Retro Respawn Shipping Policy
We’re committed to ensuring a smooth and reliable delivery process for our customers. Please review the details below regarding our shipping options, handling times, and procedures.
1. Processing and Handling Times
- Order Processing: Orders are typically processed within 1–3 business days of purchase.
- Order Confirmation: Once your order is placed, you’ll receive a confirmation email. You’ll also receive a shipping confirmation with tracking information once the order has shipped.
2. Shipping Options and Times
- Standard Shipping: Estimated delivery time is 5–7 business days after processing.
- Expedited Shipping: Estimated delivery time is 2–4 business days after processing, available for an additional fee.
- Local Pickup (if applicable): Customers may select local pickup at checkout if they prefer to pick up their order in-store. We’ll notify you when your order is ready for pickup.
3. Shipping Costs
- Shipping costs vary based on the delivery location, package weight, and selected shipping method. Final shipping charges will be displayed at checkout.
- Free Shipping: We may offer free standard shipping on orders over a certain amount (details will be provided at checkout if available).
4. Tracking Your Order
- We provide tracking information for all online orders. Once shipped, you’ll receive a tracking number via email, allowing you to monitor the delivery status of your order. Please allow up to 24 hours for tracking information to update.
5. Lost or Delayed Packages
- As a small business with a single location, we strive to ensure timely processing and delivery, but occasional delays may occur due to unforeseen circumstances. If your package is delayed or you believe it is lost, please reach out to our customer support team for assistance, and we’ll be happy to help resolve any issues.
6. Contact Us
- For any questions regarding shipping or tracking, please contact us. We’re here to help!